FREQUENTLY ASKED QUESTIONS
When you login to your My Account page you can choose the edit address option on the left menu. Here you will see the Billing and shipping address registerd to your account.
Press the edit icon to the right of the address you want to change.
This will open a form where you can edit and change the address details.
All your orders can be viewed in your My Account page. Click of the user profile icon top right of the site.
You can contact us using the enquiry form here. We will review your comments and reply to you within 24 hours.
Alternatively you can create a ticket request within your My Account page here.
If you’ve forgotten your password, it’s really simple to get back into your account.
- Head over to the ‘My Account‘ page.
- Click the ‘Forgot password?’ link and enter your email address.
- We’ll then email you a link directly to your registered email address to reset your password.
Having trouble finding the email? We recommend checking your spam or junk folder if you can’t find the email.
In the checkout process you have the option of various payment methods to pay for your Order.
If you have an ApplePay account then you can pay on the product page or at the checkout using your ApplePay account on your device (if on a desktop then you will need to use Safari browser).
Google payments can be made logging into your Google Pay account and selecting the Google Pay option.
We offer PayPal checkout options using your registered PayPal account.
Credit Card and Debit Card payments can be made using the secure payment page. We do not store any of your Credit Card details and they will only be used once to make a purchase.